communication

How on Earth Do People Understand Each Other in Everyday Conversation?

Recently a student approached me after I gave a lecture on 'Interpersonal Communication' and asked a question about the course's textbook. I answered his question and we spoke for a while about this book. Yet, at a certain moment we realized he was talking about a Marketing textbook, whereas I was

Why it takes more than the occasional ‘sorry’: How frequency and quality of apologies shape our relationships

Missteps and hurt feelings are often unavoidable in romantic relationships. While some individuals are quick to fully admit their mistakes, others are more reserved. But how does the way we apologize affect our relationships?
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