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Going the Extra Mile at Work: Helpful or Harmful?

Going the Extra Mile at Work: Helpful or Harmful?

Is it helpful or harmful to go the extra mile at work? While generally regarded favorably, organizational researchers are increasingly considering the potential dark side of discretionary work behaviors that go beyond the formal requirements of the job. Can psychological research help organizations find a balance between the benefits and downsides of these discretionary behaviors?

 

In the United States alone, it is estimated that as many...

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